Do you ever wonder what it would be like to have ALL of your contacts, your customers, your sales AND marketing operations all in one place? Imagine if you could glance at a bespoke system and learn the status of your projects, proposed or in action! You need a custom CRM…
Have you ever heard of the 80 – 20 rule? It’s called the Pareto Principle and it explains the importance in recognising that 20% of your customers are likely to be driving 80% of your business. Essentially – it is crucial to your stable and saleable growth plans to look after your customers!
We all know that it costs us less to keep customers and upscale rather than source and on-board new, so making your clients feel loved and bringing them the service and results they desire month after month is key.
Maintaining communication flows and ensuring regular analysis of your processes is the catalyst for informing the next steps in your growth journey. The very best way to do that is to create a tailored system and bespoke database and workflows, with detailed auditing and aggregation of databases and lists.
The majority of your growth comes from the customers you already support. Are you making the most of your client base and optimising their value?
Don’t worry about maintaining those marketing communication channels on top of your day job – call in the experts.